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Demo Credentials

INT-7829
wong7829
INT-5543
chen5543
INT-3391
tanaka3391
INT-9204
maria9204
INT-1156
kim1156
INT-6678
nguyen6678

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Disclosure

"Thank you for calling, I am Wong your Cantonese interpreter today, my ID is INT-7829. How can I help you today?"

「你好!我係你嘅廣東話翻譯員,所有通話都會保密。多謝」

Call Details

My Schedule

Today
Shift Start09:00 AM
Shift End05:00 PM
Break Used30 min
Lunch Used45 min

My Languages

Cantonese Mandarin Japanese English

Incoming Call

OPI Audio Call

00:00

Ringing

Client

Vancouver General Hospital

Department

Emergency Room

Language Pair

English → Cantonese

Mode

OPI Audio

Channel ID

--

Active Call

OPI Audio

00:00

Duration

Vancouver General Hospital

Emergency Room

EN → 粤 Live

Active VRI Video Call

Vancouver General Hospital

00:00

Waiting for client video...

Connecting...

W

You

In-call Notes

My Bookings

0

No bookings yet. Create your first booking!

Scheduling Calendar

0
May 2026
Sun
Mon
Tue
Wed
Thu
Fri
Sat
Confirmed Pending Declined Completed

Call History

0

Terminology Guide

English ↔ Cantonese

English Cantonese Category
Showing 48 terms

Support Center

Forms, FAQs, and Help Tickets

Consent Forms

Consent for Medical Procedure

Standard surgical consent template

Medical

INFORMED CONSENT FOR PROCEDURE

I, ________________, hereby consent to undergo the medical procedure of:

[Procedure Name in English and Cantonese]

The following risks and benefits have been explained to me in my preferred language (Cantonese) through a certified medical interpreter (ID: INT-7829):

  • Risks: Bleeding, infection, allergic reaction, anesthesia complications
  • Benefits: Diagnosis, treatment, pain relief, improved quality of life
  • Alternatives available: No treatment, medication, other procedures

I understand that I may withdraw consent at any time before or during the procedure.

Patient Signature

Date & Time

Interpreter Certification

I, Wong (INT-7829), certify that I accurately interpreted this consent in Cantonese.

HIPAA Privacy Acknowledgment

Health Insurance Portability form

Legal

NOTICE OF PRIVACY PRACTICES (HIPAA)

I acknowledge that I have received and understand the Notice of Privacy Practices, which explains how my protected health information (PHI) may be used and disclosed.

Interpreter Addendum:

Through interpreter Wong (INT-7829), the following was explained in Cantonese:

  • Your right to access your medical records
  • Your right to request restrictions
  • Your right to confidential communications
  • How complaints may be filed

Interpreter Statement: I have accurately interpreted all HIPAA privacy information to the patient in Cantonese to the best of my ability.

Patient Signature

Interpreter (Wong)

Date

Frequently Asked Questions

How do I handle a patient refusing consent?

What if I don't know a medical term in Cantonese?

How do I report a technical issue during VRI?

Can I minimize the VRI window during a call?

Submit Support Ticket
My Recent Tickets
#TK-4521 — Headset replacement
Resolved
#TK-4528 — Schedule change request
Pending

My Performance

Ratings, Reviews & Metrics

Overall Rating

4.9

/ 5.0

Based on 127 client reviews

Rating Breakdown

5 ★
92%
4 ★
6%
3 ★
2%
2 ★
0%
1 ★
0%

Performance Metrics

Response Time
4.2s avg
Call Acceptance
96%
Avg. Duration
13:08
Client Return Rate
78%

Recent Client Reviews

VH
Vancouver General Hospital

Emergency Department • May 2, 2026

"Wong was exceptional during a very stressful emergency situation with a Cantonese-speaking patient. His medical terminology was precise and he remained calm throughout the 35-minute call."

MedicalVRI Video
TD
TD Bank — Mortgage Services

Business • April 28, 2026

"Excellent interpretation for our mortgage closing with an elderly Cantonese client. Wong explained complex banking terms clearly and even helped clarify cultural nuances."

BankingVRI Video

My Client Ratings

Reviews from clients after calls

Average Rating

4.8

/ 5.0

Based on 0 client reviews

No client ratings yet. Ratings appear here after you complete calls.

Quick Actions

Today's Summary

0

Calls Accepted

0:00

Total Talk Time

0:00

Avg. Call Duration

Billing

$0.00

Payments Received

$0.00

Payments Due to Receive

$0.00

Total Earnings (All Time)

$0.00

This Month

0

Total Calls

Payment Rate $0.50 / minute
Next Payout May 15, 2026
Action completed